872-817-0029

$10 Flat Shipping

Return Policy

First, we want you to know that your satisfaction is what matters most to us.

If you order something from us and you don't absolutely love it out of the box, rest assured that you can return most items to us within 15 days of delivery for a refund. To return an item, contact us at hello@tilebureau.com or give us a call at 872-817-0029 Customer will be responsible for the return shipping cost and will be refunded as soon as we receive the product in the original condition.

DEFECTIVE OR DAMAGED ITEMS
If you receive a defective product, we'll take care of it. Period. If you received a defective or damaged product, please let us know so we can replace it for you. And don't worry- shipping charges are on us, both for the returned item and the replacement. In order to return your item, contact us at hello@tilebureau.com or give us a call at 872-817-0029

STANDARD RETURNS
Our return policy covers returns of most products in the original condition up to 15 days after delivery. Items returned after 15-day grace period will be charged a 25% restocking fee. Customer will be responsible for the return shipping cost and will be refunded as soon as we receive the product in the original condition.


PRODUCT CONDITION
Items must be in their original packaging and condition. No used items accepted.